Local IT Support That Protects Your Donors, Clients and Mission
Scottsdale nonprofits serve seniors, young people, families and residents going through a crisis. That work runs on sensitive information, and it deserves an IT partner who picks up the phone and knows the community.
CDSI provides nonprofit IT services in Scottsdale from our office in the Scottsdale Airpark. We combine fast local support with the security controls that keep donor and client records private.
Call 480-366-4567 or fill out the form to talk with our team.
Why Scottsdale Nonprofits Choose CDSI
- Headquartered in the Scottsdale Airpark
- Phones answered within 3 rings by a technician, with no receptionist or triage queue
- Email tickets answered within 15 minutes, plus support through Microsoft Teams
- Unlimited support, with any multi-user issue treated as an emergency
- More than 20 years in business and a Microsoft Partner
Your IT Team Is Down the Street
Scottsdale has a long tradition of residents backing local human services. The city's resident-funded Scottsdale Cares program has supported youth, senior, family and crisis services since 1995. Those organizations need technology that keeps pace with the trust the community places in them.
Our team is based right here in the Airpark. We know Scottsdale's nonprofit community, and when something needs hands-on attention, a local technician handles it.
Why Scottsdale Nonprofits Struggle to Protect Sensitive Data
Nonprofit leaders know their data is a target. In the NC State and Protiviti 2027 Top Risks survey, nonprofit respondents ranked cyber threats fourth and privacy and identity protection fifth among their near-term risks. The day-to-day gaps tend to look like this:
- Client case notes, donor records and payment details live in shared folders that too many people can open.
- Staff and volunteers reuse passwords, and multi-factor authentication is missing on key accounts.
- Former staff still have active accounts months after they leave.
- A convincing email asking to change a donor's payment details or a vendor's bank account gets acted on.
- Backups exist, but no one has tested a restore in a year or more.
How We Protect Scottsdale Nonprofits
Assessment
We review who can access what, starting with the systems that hold donor and client information. You get a clear list of what needs to change first and why.
Locking Down Donor and Client Information
We enforce multi-factor authentication on every account and set conditional access rules so sign-ins from unexpected places get blocked. Admin rights are limited to the people who truly need them, and shared folders are cleaned up so sensitive files stay with the right team.
Before acting on any request, we confirm it truly comes from someone at your organization. It's a simple step that stops a lot of fraud attempts.
Around-the-Clock Security Monitoring
Every computer runs endpoint detection and response, watched 24/7 by a security operations center. Suspicious activity gets investigated and contained, even overnight and on weekends. Learn more about our Microsoft 365 security work.
Backup You Know Will Restore
Your data is backed up to an appliance in your office and replicated to the cloud in real time. We test restores every month, so you know your records will come back if a laptop is lost or a file is encrypted.
Quarterly Reviews and vCIO Planning
Each quarter we sit down with your leadership to review what happened, what's coming up, and what to budget for next. Your board gets straight answers about security and spending.
Why Scottsdale Nonprofits Trust CDSI
We run IT the way a good utility runs: steady, predictable, and rarely something your staff have to think about. We don't push products that don't benefit the client, and every recommendation comes with a plain explanation of why it matters.
Our managed IT services in Scottsdale and IT help desk follow the same standards. For organizations elsewhere in the Valley, see our nonprofit IT services for the Phoenix area.
Frequently Asked Questions
Can you take over from our current IT provider?
Yes. We handle the transition, from collecting passwords and vendor accounts to setting up monitoring and security, and keep your staff informed at each step. See our onboarding process.
We work with seniors and families in crisis. How do you protect their information?
We limit access to sensitive records, enforce multi-factor authentication, monitor every device around the clock, and back up data with monthly restore tests. We also verify every request before acting on it.
Can we reach support through Microsoft Teams?
Yes. Your staff can reach us by phone, email or Teams, whichever is fastest for them.
What counts as an emergency?
Anything that affects more than one person. If two staff members can't work, we treat it as urgent.
Visit Our Scottsdale Office
CDSI is located at 16410 N. 91st St, Suite 110, in the Scottsdale Airpark. We support nonprofits throughout Old Town, North Scottsdale, McCormick Ranch, Gainey Ranch and the Airpark, along with nearby Paradise Valley and Fountain Hills.
Get Started with Nonprofit IT Services in Scottsdale Today
If your current setup leaves you unsure who can see your donor and client records, let's talk. A first conversation is free and there's no pressure.
Call 480-366-4567 or fill out the form to get started.
